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billing terms and conditions

Billing Terms & Conditions

Definitions

Seller refers to the website owner – the person to whom the order for the purchase has been given.

Buyer refers to the person or organization placing the order.

Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.

Payment

All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment.  We accept most major credit cards including Visa, Mastercard, and American Express.  We also accept Paypal as a form of payment, as well as Google Pay and Apple Pay. 

Shipping Policies

Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller or replacement will be provided by the seller. Offer for Free Shipping does not apply to any orders shipped outside free shipping postcode.  Additional shipping will be charged for orders shipped outside of free shipping postcode.  If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

Refund/Return Policy

Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: breeze@breezehome.com.au or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.

Complaints

Any complaints about items or the seller should be submitted to our support team. Please email: breeze@breezehome.com.au. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.

 

 

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.